Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of a bonus we've covered? This page explains the best way to reach the Canadian Casinos team and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we don't rely on automated replies to stand in for a proper answer. Try to be specific about what you're asking, whether that's a query about how we rate no deposit bonuses, a correction to a payment method listed on the site, or feedback on a casino write-up. The more context you give us upfront, the faster we can get you a useful answer rather than a generic one.
What We Can Help With
- Questions about our rankings — If you're curious why one Canadian casino sits above another, or how a specific no deposit offer was assessed, ask and we'll walk you through our reasoning.
- Corrections — Bonus terms, wagering requirements and payment processing times change often. If something on gynpages.com looks out of date, tell us and we'll look into it.
- Content suggestions — If there's a Canadian casino brand, payment method, or topic you'd like us to cover in more depth, we're open to hearing it.
- Partnership enquiries — Casino operators or affiliate partners looking to discuss a listing should introduce themselves and outline what they have in mind.
- Player concerns — If you've run into trouble with a bonus, a withdrawal, or account verification at a Canadian casino, let us know the details and we'll point you towards the right resources where we can.
What to Include in Your Message
A short, clear message gets you a faster reply than a long one that buries the actual question. Where relevant, it helps to mention:
- The casino brand or offer your message relates to, if applicable
- Whether your enquiry is about content on the site, a correction, or something else entirely
- Any relevant dates, screenshots, or links you already have on hand
We don't handle account issues, deposits or withdrawals directly — those matters sit with the casino operator itself, not with us. If you're having a dispute with a specific brand, its own support team or the licensing regulator named in its terms is the correct first point of contact. We can, however, point you towards general guidance if you're unsure where to start.
How Long a Reply Takes
We aim to respond to most messages within a couple of working days. During busier periods — for example around major promotional pushes from Canadian operators — it can take a little longer, so we appreciate your patience if you don't hear back immediately.
Why Reader Input Matters to Us
Canadian Casinos exists to help Canadian players compare online casinos honestly, and that only works if the information stays current. Reader tips about expired bonuses, changed terms, or new sign-up offers directly shape what we publish. If you're weighing up options beyond the mainstream market, our page on Best Non GamStop Casinos 2026 is one example of content that's evolved thanks to reader feedback.
Whatever prompts you to get in touch — a correction, a question, or simply a comment on our coverage of gambling sites in Canada — thank you for taking the time. We read every message and look forward to hearing from you.